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Helping you communicate your value to your customers. Providing strategic support to people, projects and organisations. Always thinking #CX

Liverpool, England
Joined August 2014
Photo by ThinkingCX (@ThinkingCX)Photo by ThinkingCX (@ThinkingCX)Photo by ThinkingCX (@ThinkingCX)Photo by ThinkingCX (@ThinkingCX)Photo by ThinkingCX (@ThinkingCX)Photo by ThinkingCX (@ThinkingCX)Photo by ThinkingCX (@ThinkingCX)Photo by ThinkingCX (@ThinkingCX)Photo by ThinkingCX (@ThinkingCX)Photo by ThinkingCX (@ThinkingCX)
Is your brand clearly understood by your customers? Or are you always explaining the brand name, design choices such as logo, colour palette? Are you bursting to share your brand with the world or actually a bit embarrassed when it is presenting? 1/2
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Never ones to stand still, we’re super excited to share a special sneak preview of our magic Mozzo boutique in Paris... launching Spring ‘21 🤩
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Is your branding going to take your business to the next level? The business ambition for your brand may not be the same as last quarter, last year. We’d recommend your brand evolves with the change otherwise your brand could begin to stifle the business potential. 1/3
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Do you have an ambition to do things differently in your sector? Not for the sake of being different but for a purpose. 1/3
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Proud to have been working with @livejoli for over 5 years ~ a shared client between @ThinkingCX and @SandT_Design Still love looking at and tasting this product in particular. I’m an addict to Smoked Garlic Chilli #liveJoli All @livejoli fresh powerful flavours taste amazing – at Hoylake, England
Is your brand clearly understood by your customers? Or are you always explaining the brand name, design choices such as logo, colour palette? Are you bursting to share your brand with the world or actually a bit embarrassed when it is presenting? 1/2
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Many businesses revisited their brand mission during 2020. You may be one who took stock, ready to fight for your business ambition. Now, your strengthened mission needs to be reflected through your branding. How will customers understand the change if you don’t express it? 1/3
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It's been great collaborating with you @ThinkingCX this year, it's been different working solely virtually, however we've thrived and delivered great results!
Thanks so much Clare @SandT_Design I’ve truly loved working with you too across another year, across 200 miles. We already knew distance was no barrier to creative collaboration. Although I do miss my road trips to the studio #buildingbrands always #ThinkingCX 🥂
😋 – at Hoylake, England
Thanks so much Clare @SandT_Design I’ve truly loved working with you too across another year, across 200 miles. We already knew distance was no barrier to creative collaboration. Although I do miss my road trips to the studio #buildingbrands always #ThinkingCX 🥂
I’m home schooling powered by my favourite @mozzocoffee too! Enjoy!
Hey. Thanks for the speedy delivery @mozzocoffee Just tried Green Label - Ground. Really delicious 😋 Nice to experiment with the whole range at home. Smoothing out the home schooling. Take care team at Mozzo World
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ThinkingCX retweeted
Take your taste buds on a journey this weekend. You can find out more about our tasty food online at livejoli.com or collect from the shop! We are open 3-9pm everyday. #LiveJoli #DeliciousFood #OrderOnline #lovekensalqueenspark #gyoza #rendang #veganrendang #laksa
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North London peeps. Had the best vegan jackfruit Rendang from Joli last night. Such a treat. (They have organic meat too) They also happen to be the nicest people x livejoli.com
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ThinkingCX retweeted
It’s a pleasure @SandraDartnell Your dad looked well. Bet you are looking forward to being able to see him in person.
Thanks so much Salina & Rahim for looking out for my dad. He’s greatly enjoyed cooking up the bags and bags of @livejoli you hand delivered to help him through isolation. You are super kind people. Thank you #NW10 to #HemelHempstead is I know well outside the #KensalGreen radius!
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The world of dark patterns — “tricks” that can mislead consumers — is both manipulative and murky. What are designers supposed to do about it? bit.ly/2TWHF9g
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You can now stream editor @1TomBanks in conversation with the Design Council's chief design officer @catdrew_ as they discuss: "What brands can learn from design thinking during the pandemic": bit.ly/3anpoIo #COVID19 #coronavirus #TheLowdown
You're welcome @SandraDartnell, hopefully the reusable wraps will come in handy over Christmas and into the New Year! ;) Looking forward to collaborating with you in 2020!
Thank you Clare @SandT_Design It’s been great working with you too! Happy Christmas.
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A truly monumental occasion. Mozzo’s C2C Fund™ has enabled the build of Idjwi Island's first maternity and paediatric clinic and this weekend saw the first stone laid in an official ceremony, welcomed by the Chief of Territories and members dancing in celebration...
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Favourite December road trip moments ~ sunset with @hubertscat Hunstanton, with dad eating @livejoli @boroughmarket and enjoying @ZandraRhodes @FashionTextile + alone the moment just before the fish jumped at Rutland Water
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A great meeting, the gifts are much appreciated @livejoli!
Clients like @livejoli who bring gifts from @Selfridges for us and our families are always welcome @ThinkingCX @SandT_Design meetings 😋
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ThinkingCX retweeted
We love this picture of us #claypotcooking @boroughmarket that we found over on the #BoroughMarketKitchen @instagram Photo Fanpage instagram.com/boroughmarketk… Come back and see us again BMKPF! Our own @livejoli fans can follow us on @instagram instagram.com/LiveJoli
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ThinkingCX retweeted
A pleasure @SandraDartnell @ThinkingCX Clare @SandT_Design Great meeting!
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