Topbox is excited to now be a part of @Khoros, the global leader in digital customer engagement software and services. Visit Khoros.com for more information.

"Lean #VOC is a nimble, agile version of surveys." Gain more insight into "Lean VOC" by watching this week's video - and to get answers to all your #cx questions, join our upcoming session of CX Confidential next Thursday @ 11am PDT! Register here: bit.ly/3pjiPz8

Branding a #CXprogram is a great way to ensure early adoption and awareness for both employees and customers. Chris and Kahlil share some examples of how companies can brand their cx program in this week's #wednesdaywisdom. #customerexperience #cx #customerexperiencetips

What CX assessment tools has your team used to benchmark your #CXprogram ? Experienced practioners Chris and Kahlil explain a few CX assessment tool options to consider using in this week's #WednesdayWisdom. #cx #customerexperience #customerfeedback #customerservice

Join our webinar on Tuesday, November 17th @ 11am PDT to learn why CX programs struggle to demonstrate results from the former Director of CX at Nike, Christopher Stark. Register here: bit.ly/34zgisd #cx #customerexperience #cxprogram #cxtransformation #cxstrategy

"Because of how dynamic the #customerjourney is, we don't see journey ownership widely implemented across companies." Chris & Kahlil discuss more about journey ownership in this week's #wednesdaywisdom video! Register for our #CX series here: bit.ly/31tROPe

To get answers to all your #CX questions, join our next #CustomerExperience Confidential session w/ two experienced CX practitioners tomorrow @ 11am PDT! Register for the reoccurring series here: bit.ly/3nJOc50 #cxprogram #cxjourney #customerfeedback #customercare

Who else is tired of hearing the words "#NPS," "#Promoters" and "#Detractors" when talking about cx? Get answers to your #cx questions in our monthly CX Confidential series! Our next session is Thursday, October 15th @ 11am PDT. Register here: bit.ly/36HuoJm

When creating a cx leadership team, it's crucial to have reps from every function that touches the customer experience. Join our next CX Q&A session Oct 15th @ 11am PT where you get answers to all your cx questions! Register for event notifications here: bit.ly/3ct6VwG

Don't miss our next #CX Q&A session with experienced practitioners Kahlil and Chris Oct 15th @ 11am PDT where you get answers to your cx questions - like this one! Register here (bit.ly/3ct6VwG) or use this zoom link at the time of the event: lnkd.in/gnxiHXY

Join us at 11am PDT tomorrow for a live Q&A session with CX experts Christopher Stark and Kahlil Dumas where they will answer any and all your customer experience questions - just like this one! Register here: bit.ly/2RycqR6 #cx #customerexperience #cxstrategy

Experienced CX practitioners are answering the question, "Have you seen value in journey mapping?" Get answers to your most challenging #CX questions in a live zoom! Join our next open Q&A session next Thursday @ 11am PDT! Register here: bit.ly/33bHzPz #wednesdaywisdom