@TopBoxAnalytics

Topbox is excited to now be a part of @Khoros — the global leader in digital customer engagement software and services.

Khoros.com
Joined June 2015
  • Tweets174
  • Following205
  • Followers104
55Media
Topbox is now part of Khoros retweeted
AiThority.com@AiThority27 Nov 2020
Demand For Customer Insights Accelerates Growth For Topbox ow.ly/25c030rlVpL @TopBoxAnalytics #artificialintelligence #AiThority #Customer
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Topbox is now part of Khoros retweeted
Topbox is now part of Khoros@TopBoxAnalytics23 Jul 2020
Replying to @UnitusCCU
@UnitusCCU turned to Topbox to aggregate and analyze the everyday member interactions taking place across communication channels. Watch the video to see how they use Topbox to get closer to their members without causing survey fatigue. Learn more here: bit.ly/2WL1t1c
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Topbox is now part of Khoros retweeted
Topbox is now part of Khoros@TopBoxAnalytics15 Jul 2020
Replying to @DoorDash
@DoorDash, the number 1 on-demand delivery service, turned to Topbox to help them navigate a complex experience ecosystem by analyzing the millions of interactions taking place inside the app, in their contact centers, and social media. Learn more: bit.ly/2Wmnt2e #cx
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Topbox is now part of Khoros retweeted
CXPA@CXPA_Assoc8 Jul 2020
Thanks to our Sponsor @TopBoxAnalytics! 🎉 Their Enterprise Conversation Analytics software aggregates data from customer interaction for deep analysis. These holistic customer insights power a customer-centric approach to product management & more. Visit bit.ly/3iFibZo.
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Topbox is now part of Khoros retweeted
Xyleme, Inc.@Xyleme24 Jun 2020
Xyleme COO Leslie Farniella & Sr. Dr. of Customer Success Diane Jennings will be presenting at @ConseroGroup's #CustomerExperience Virtual KnowledgeBridge tomorrow, June 25, along with #CX leaders from @Twitter, @TopBoxAnalytics, @Optum & @illumina: bit.ly/3i0CpfF
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Topbox is now part of Khoros retweeted
OrecX@Orecx_Software17 Jun 2020
Topbox Enterprise CX Analytics Unveils Alternative to NPS bit.ly/3hAY4er #speechanalytics #OrecxPartner @TopBoxAnalytics
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Topbox is now part of Khoros retweeted
MyCustomer@MyCustomer9 Jun 2020
Webinar: Three Steps to Proving the Business Results of your CX Program. Join @TopBoxAnalytics for best practice advice on June 25 at 11AM PT. Register now: ow.ly/30pB30qOb1C
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Topbox is now part of Khoros retweeted
OrecX@Orecx_Software4 May 2020
Enterprise CX Analytics - business KPIs derived from everyday customer interactions bit.ly/2yihrHv #speechanalytics #OrecxPartner @TopBoxAnalytics
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Topbox is now part of Khoros retweeted
CXPA@CXPA_Assoc4 May 2020
Join us to learn how to overcome 3 of the biggest obstacles to driving real change with CX insights & how to measure outcomes. Tune into this CX Webinar: 3 Reasons CX Programs Fail to Deliver Measurable Results sponsored by @TopBoxAnalytics. Register here bit.ly/3bKaBcb.
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Topbox is now part of Khoros retweeted
CXPA Austin@AustinCXPA31 Mar 2020
Check out the free webinar by @TopBoxAnalytics on May 12th - 3 Reasons CX Programs Fail to Deliver Measurable Results bit.ly/2UP51hs
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Topbox is now part of Khoros retweeted
OrecX@Orecx_Software4 Mar 2020
Why CX Programs Struggle to Demonstrate Results bit.ly/2TH97ra @TopBoxAnalytics #Orecxpartner
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Topbox is now part of Khoros retweeted
Common Sense Conferences@Common_Sense_BF12 Feb 2020
Our #solutions experts, @snapstrat , @ThunderheadONE and @TopBoxAnalytics will be addressing such questions only at CSCX20 Data & Analytics, March 2nd & 3rd, Flamingo, Las Vegas. More info and registration here: commonsense.events/cscx20-da…
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Topbox is now part of Khoros retweeted
Unitus Community Credit Union@UnitusCCU26 Dec 2019
'Unitus Community Credit Union Selects @TopBoxAnalytics to Improve Member Experience' via @YahooFinance ow.ly/Fz0b50xHyda
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Topbox is now part of Khoros retweeted
Cust Contact Central@Cust_Contact12 Dec 2019
💡Idea: Create a #CX program that will positively affect organizational change! @TopBoxAnalytics bit.ly/2Pcy5fP
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Topbox is now part of Khoros retweeted
MediaPost@MediaPost18 Oct 2019
.@HunterDouglas uses speech analytics to improve customer service, products @TopBoxAnalytics bit.ly/2VUTnSf @lauriesullivan
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Topbox is now part of Khoros retweeted
Common Sense Conferences@Common_Sense_BF31 May 2019
Round Table discussion led by @TopBoxAnalytics: Building a Results Driven Customer Experience Program - June 4, The Drake Hotel, Chicago: cscx19.com #CustomerExperience #CX
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Topbox is now part of Khoros retweeted
Common Sense Conferences@Common_Sense_BF15 May 2019
.@LuminosoInsight and @TopBoxAnalytics to be Lead Sponsors at Sold-Out Common Sense CX Summit June 3-5, 2019 lnkd.in/gZr5ETP #CSCX19 #CustomerExperience
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Topbox is now part of Khoros retweeted
Jeanne Bliss@JeanneBliss4 Apr 2019
Customer Understanding: The Cornerstone of Customer-Centricity—great insights here from @annettefranz. We talk a lot about the importance of knowing your customer, and this post illustrates what that really looks like in action. #CX #customercentricity buff.ly/2YRPSgC)
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Topbox is now part of Khoros retweeted
Jeanne Bliss@JeanneBliss26 Mar 2019
Are Your Customers Coming Back for More?—NPS is a great tool, but as I've said before, it shouldn't be used as a stand-alone measurement for your customer experience. Great points to think about here by @cerebri. #NPS #CustExp via @customerthink buff.ly/2OrflZl
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Topbox is now part of Khoros retweeted
Ernan Roman@ernanroman11 Mar 2019
RT @hyken: Brands that elevate the customer journey increase revenues by as much as 10-15%, while simultaneously lowering the cost to serve by up to 20%. @McKinsey buff.ly/2VOLigu via @Forbes #leader #CustomerService
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