Topps Support Team (@ToppsSupport) header
Topps Support Team (@ToppsSupport) profile picture

Helping collectors with Collector Support inquiries! ⚙️ DM us for fastest response! 💌 You can also contact us at [email protected], check out our chat feature!

Joined September 2024
Photo by Topps Support Team (@ToppsSupport)Photo by Topps Support Team (@ToppsSupport)
Replying to @darthkent99
Check out our FAQ page for full details. topps.com/support/product-de…
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Replying to @darthkent99
Hi @darthkent99, and welcome to collecting! I'm sorry that you pulled some damaged cards. If you don't have one already, you'll want to create a Topps.com account and enter product defect submissions for our team to review.
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Thank you for bringing this to our attention. We understand why this raises concerns, and we’re looking into the matter internally. We’re taking the information you’ve shared seriously and appreciate you flagging it for review.
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Replying to @Xavier_Sanchez4
Thanks for letting us know! This definitely isn’t the experience we want for our collectors. We’ve got you! Log in to your Topps account, select Defect, and follow the steps to complete your submission. If you need assistance DM us @ToppsSupport we're happy to help!
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Replying to @blewesphillies
Thank you for bringing this to our attention. This isn’t the experience we want for our collectors. I'm happy to help. Please DM me @ToppsSupport with the following details: email address for your Topps.com account, full name & telephone number.
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Replying to @Whitehouse502
Thanks for letting us know! This definitely isn’t the experience we want for our collectors. We’ve got you! Log in to your Topps account, select Defect, and follow the steps to complete your submission. If you need assistance DM us @ToppsSupport we're happy to help!
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Replying to @Kevbot221
Thanks for letting us know! This definitely isn’t the experience we want for our collectors. We’ve got you! Log in to your Topps account, select Defect, and follow the steps to complete your submission. If you need assistance DM us @ToppsSupport we're happy to help!
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Replying to @JackJohnsonJr7
Thank you for bringing this to our attention. This isn’t the experience we want for our collectors. I'm happy to help. Please DM me @ToppsSupport with the following details: email address for your Topps.com account, full name & telephone number.
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Replying to @WaxMetrix
Thank you for bringing this to our attention. This isn’t the experience we want for our collectors. I'm happy to help. Please DM me @ToppsSupport with the following details: Redemption Code, email address for your Topps.com account, full name & telephone number.
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Hello, I am so sorry for your experience trying to contact us. If you could please DM Topps Support with your email address and order number, we would be happy to assist. - Topps Collector Support
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We’re sorry for the frustration and confusion. After reviewing this, your Product Defect Submission should not have been rejected. We’ll reopen it so you can resubmit for review. Please send us a DM so we can help with the next steps.
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Replying to @crashdoyen
Thank you for bringing this to our attention. This isn’t the experience we want for our collectors. I'm happy to help. Please DM me @ToppsSupport with the following details: Order #, email address for your Topps.com account, full name & telephone number.
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Replying to @BigBerg95
Hi, we apologize for this trouble with your defect submission. please send us a DM with your order number and Product Defect Submission number so we can review why it was marked as lacking proof of purchase. Please do not post personal or order information publicly.
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Replying to @BodyJalen
Thank you for bringing this to our attention. This isn’t the experience we want for our collectors. I'm happy to help. Please DM me @ToppsSupport with the following details: Order #, email address for your Topps.com account, full name & telephone number.
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Replying to @mr_no_no_
Thank you for bringing this to our attention. This isn’t the experience we want for our collectors. I'm happy to help. Please DM me @ToppsSupport with the following details: Order #, email address for your Topps.com account, full name & telephone number.
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Replying to @xChiChiSalsa
Thank you for bringing this to our attention. This isn’t the experience we want for our collectors. I'm happy to help. Please DM me @ToppsSupport with the following details: email address for your Topps.com account, full name & telephone number.
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Replying to @marycarr5
Thanks for letting us know! This definitely isn’t the experience we want for our collectors. We’ve got you! Log in to your Topps account, select Defect, and follow the steps to complete your submission. If you need assistance DM us @ToppsSupport we're happy to help!
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Replying to @FrankTheTankUS
Thanks for letting us know! This definitely isn’t the experience we want for our collectors. We’ve got you! Log in to your Topps account, select Defect, and follow the steps to complete your submission. If you need assistance DM us @ToppsSupport we're happy to help!
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Replying to @HORHEAD_Sales
Thank you for bringing this to our attention. This isn’t the experience we want for our collectors. I'm happy to help. Please DM me @ToppsSupport with the following details: Order #, email address for your Topps.com account, full name & telephone number.
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Replying to @ZXDMONEY1
Thanks for letting us know! This definitely isn’t the experience we want for our collectors. We’ve got you! Log in to your Topps account, select Defect, and follow the steps to complete your submission. If you need assistance DM us @ToppsSupport we're happy to help!
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