What basic principles we should adopt when we're leading change? I learnt Milton Erickson's 5 principles a long time ago & they've served me well. Start from a place that people are okay & everyone does what they do with a good intent: erickson.edu/erickson-approa… Art: @DarraghPower

In a world that is less about hierarchy & more about collective sharing, communities of practice are playing an increasingly important role. As leaders of change, we need to be able to convene, lead, collaborate & get results through CoP's: op.europa.eu/webpub/jrc/comm… TY @EngagedOrgs

New research from @RGP on the organisations that do best in turbulent times. Positive factors included democratisation of power (viewing many people, not a few, as leaders), broadly distributed knowledge, continuous listening & a culture of flexibility: rgp.com/wp-content/uploads/W…