Head of Product Management @nhsengland. Audiophile. Serial hobbyist.
London, England
Joined February 2011
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Trilly Chatterjee retweeted
Patient records and the NHS App are in the news again. Me and @MattStibbs wrote down some thoughts. TLDR: the perfect architectural approach won’t solve for fundamental environmental challenges that need addressing. public.digital/pd-insights/b…
Trilly Chatterjee retweeted
Excited to be organising and running another of these super events this weekend! I never get bored of seeing what people come up with in just a weekend! #nhshd27
It’s NHS Hack Day 27 at Chelsea and Westminster Hospital tomorrow! #nhshd27
We can’t wait!
Check your email for latest important information if you are joining us this weekend 😊
Trilly Chatterjee retweeted
We've been down this road before, and should be skeptical about an unproven technical system's ability to improve health inequalities. Our research has found its not that simple - particularly for a technology that routinely generates false info.
adalovelaceinstitute.org/pro…
Today Sam Altman and I published a piece in TIME sharing our vision for how AI-driven personalized behavior change can transform healthcare and announcing the launch of Thrive AI Health, a new company funded by the OpenAI Startup Fund and Thrive Global, which will be devoted to building an AI health coach. The company’s mission is to use AI to democratize access to expert-level health coaching to improve health outcomes and address growing health inequities.
As @sama and I write, AI could go well beyond efficiency and optimization to something much more fundamental: improving both our health spans and lifespans.
With AI-driven personalized behavior change, we have the chance to finally reverse the trend lines on chronic diseases like diabetes and cardiovascular diseases, which are directly related to daily behaviors but not distributed equally across demographics.
DeCarlos Love — a brilliant product leader passionate about improving health outcomes — has left Google to become Thrive AI Health’s CEO, and I’m very much looking forward to working with him. And The Alice L. Walton Foundation is joining us as a strategic investor to help us scale our impact to underserved communities and reduce health inequities.
AI has become central to @Thrive's mission to improve health and productivity outcomes, and I’m incredibly passionate about the opportunity to leverage AI to deliver hyper-personalized behavior change across the five key behaviors that Thrive focuses on and that govern our health: sleep, food, movement, stress management and connection. The AI health coach will be embedded in Thrive’s behavior change platform and we look forward to bringing this innovative offering to the market.
Read more in @TIME: bit.ly/3WbFQ9I
Trilly Chatterjee retweeted
Important: This new calling feature is ENABLED by default and will reveal your IP address to your callers!
To opt out, go to settings->privacy and safety->direct messages->disable calls
IP address will potentially identify you so especially important for pseudonymous accounts.
Trilly Chatterjee retweeted
Here's my monthnote for October: weeknot.es/monthnote-october…
Trilly Chatterjee retweeted
Today and tomorrow, NHS App teams are planning what we will do in January, February and March 2024. Here are the messages I shared with them at the start of the day:
jiggott.medium.com/planning-…
Trilly Chatterjee retweeted
Product management on the NHS App, product manager job ads, SDinGov, HETT and street art in Penge. All in my September monthnote.
weeknot.es/monthnote-septemb…
Trilly Chatterjee retweeted
NHS England is recruiting *multiple* Heads of Product and *multiple* Senior Product Managers for a wide range of product areas.
The services we design, build and run have a direct impact on people’s lives, helping them to access the care they need.
Trilly Chatterjee retweeted
A couple of things in my latest monthnote:
1) Updates on my priorities as interim Head of Product for NHS App
2) Some thoughts about my upcoming #SDinGov talk about front doors for digital teams
weeknot.es/monthnote-august-…
Trilly Chatterjee retweeted
Thank you @Abebab, @ndiakopoulos, @emilymbender, @mmitchell_ai, @jonathanstray, @random_walker - for your thoughtful contributions to our guide on how journalists can better cover AI. #CJR cjr.org/analysis/how-to-repo…
Trilly Chatterjee retweeted
Interesting to see departments playing with the formats of service assessments mojdigital.blog.gov.uk/2023/…
Trilly Chatterjee retweeted
Worried about and AI "paperclip maximizer" that decides humans are in the way of its goal? What if we already have that? What if corporations and their need to maximize profit are "slow AIs"? A must-read from @timoreilly bit.ly/3X905n4 (my hubby)
Trilly Chatterjee retweeted
Weeknotes for May. More on roadmaps, front doors and prioritisation, and the NHS website's role in the primary care recovery plan. weeknot.es/monthnote-may-202…
Trilly Chatterjee retweeted
Well done to the NHS team who's worked on the NHS Login product. Clear a lot of work and thought has gone into it.
First time I've seen this: a public sector login (NHS Login) being used for a private sector service (collecting a prescription).
Felt quite smooth and intuitive even with bouncing between services: Gmail → Lloyds Pharmacy website → NHS Login 2fa → back to Lloyd's site
ALT A screenshot of an email from a pharmacy; asking me where I want to collect my new prescription from.
ALT A login page to Lloyds Pharmacy website. A blue button with the NHS logo gives the option to prove who I am by using my existing NHS login details I used for the NHS App and other services.
ALT A page on the NHS website listing types of information about me, such as my NHS number and phone number. Asking if I am happy to share this information with Lloyds Pharmacy.
Trilly Chatterjee retweeted
Gonna go back in time and explain to Jack that "guy whose job it is to keep Dril verified" will be a real position
Trilly Chatterjee retweeted
This is a super post by @madebycatem "10 key lessons for embedding digital in your trust"
digitalhealth.net/2023/04/10…
Trilly Chatterjee retweeted
The NHS website has a new public roadmap, and I've written a thing about how we created it: jiggott.medium.com/creating-…
Trilly Chatterjee retweeted
How do you ensure all content is user centred, safe and accurate when your product is one of the world’s largest health websites? Firstly, you hope Mark Robinson is on the team. How we are using content types at NHS UK digital.nhs.uk/blog/design-m…
