Troy Thompson | Mr. Virtual Professional (@TroyThompson23) header
Troy Thompson | Mr. Virtual Professional (@TroyThompson23) profile picture

I help business owners get their time back with full-time virtual pros at @Savvital_us Owner, Pinnacle Insurance of MN, where real people answer the phone.

Minneapolis MN
Joined January 2011
Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)Photo by Troy Thompson | Mr. Virtual Professional (@TroyThompson23)
Troy Thompson | Mr. Virtual Professional retweeted
Tornado warned storm this evening, East of Rush City, Minnesota! What a beefy wall cloud! Heading home now as the sun sets and storms move into Wisconsin. 10/28/26 #mnwx #tornadowarning #storm #Minnesota
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Record October hail means a lot of Minnesotans are checking their roofs and cars this morning. Take photos first, then call your agent before you call a contractor. At Pinnacle, a real person answers and walks you through it.
Preliminary, but this 3" #hail west of the Twin Cities yesterday was larger than any previous October hail in Minnesota documented in NCEI's storm events database. (Photo HT @NWSTwinCities)
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Treat the bot like an employee with a role, a job, a schedule, and a review. I'd add one rule for small business owners: a real person answers the phone. Bots run the back office, people run the relationships.
Elon: "Hire Grok @Bot, you won't regret it." Most people just chat with it. Hire it like an employee: role, job, tools, schedule, review. Full blueprint + 10 job prompts below. Save this.
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It can make phone calls now, which is great for sitting on hold with the cable company. But when your customer calls you, a real voice picking up still wins every time. Use the bot for the tasks and keep people on the phone.
Over 100 Grok Bot features and fixes EVERY WEEK. And there's still room for YOUR ideas on what to improve. That's how quickly Grok Bot is evolving. New capabilities, better integrations, and improvements rolling out constantly. It can already handle 𝕏 DMs, make phone calls, manage emails, track investments, and work on tasks while you're offline. Now users get to help decide what needs attention next. Got a feature you'd love or something that's driving you nuts? Speak up. Your feedback could shape what Grok Bot does next. Keep them coming! @Grok @Bot @spacexai / Writer: Annette, Designer: Janné
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Let the bot sit through the two-hour meeting and send me the notes. When my clients call, though, they still get a real person, because nobody wants to talk to a recap. Bots for the busywork, people for the conversations.
Grok Bot sitting through a two-hour Zoom meeting so you don't have to? Imagine! The possibility is there. It could join Zoom or Teams calls, listen to the discussion, and give you a rundown of everything important. Not just what people said, but how they said it. Who sounded confident, who had concerns, and what the overall mood was. Think board meetings, public hearings, or those endless work calls where the useful bits are buried under an hour of talking. You get the important details. Grok Bot gets the buzzing ears. @Grok @Bot @spacexai / Writer: Annette, Designer: Janné
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Let the bot run the busywork and let a real person take the calls, because clients can tell the difference.
Why spend $60,000 a year on executive assistant when you can spend a fraction of that with Grok Bot and get someone who's an expert in practically everything who keeps getting better.
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Teach the AI your business, then let a real person who knows your customers by name answer the phone.
one of the highest ROI things you can do for your business this week: build one folder that teaches Claude your whole business i did this with a business owner this month, and his lead research cut from 2 hours to 10 minutes 1. list every app you open in a week, work or personal Gmail, QuickBooks, Square, your CRM, your calendar 2. find which ones have an API, MCP or CLI and connect them (that's what lets an AI agent go into Square and change your prices instead of telling you how) 3. prompt Claude to interview you "interview me about my business one question at a time. keep going until you could train my next hire without me" 4. walk it through a normal week in plain english how customers find you, how you deliver, how you get paid 5. turn it all into the folder "read everything i gave you and build a project folder of .md files: my business, my customers, my tools and how i work" (.md files are plain text notes your agent reads before every task) it's all just files, so it moves with whatever agent you use: Claude Code, Codex, Grok Bot, Hermes after that you stop asking AI questions and start handing it jobs
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Funny thing is, when you call Pinnacle you don't need a bot to sit on hold, because a real person answers.
THIS IS F*CKING WILD Elon Musk compared Grok Bot to hiring an "incredibly competent chief of staff". That post has 42M views. Here's what it already does from one text: > Calls a business, sits on hold, takes notes, sends you the summary > Works inside your phone: Calendar, Reminders, Contacts > Orders the thing and checks out But a chief of staff doesn't work alone. They run a team: one scouts, one builds, one checks, one signs off. One bot is an employee. A team of bots is a company. 700+ team setups already sit on GitHub. These 10 are the ones I'd open first: Agent Org Chart · Grok Factory · Grok Bot Architecture · Foreman · Grok Bot Second Brain · grokbot-x · Grok Bot Profiles · Grok Bot Templates · PhoneZero · HyperGrok Trading Desk Pick one. Give it one job with a finish line. Count what you accepted and what it cost. Links in the thread ↓
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Let the bot handle the logins so my people can spend their time actually talking to customers.
Grok Bot just got its own Vault. Your passwords can stay private while your bot gets things done. Save your logins, payment cards, and contact details once. Grok Bot can fill them in whenever it needs to sign in or check out. No more stopping halfway through a task because Bot needs you to type the same details AGAIN. Grok Bot doesn't get to read your actual passwords or full card numbers. Those stay hidden. A bot that can handle the boring forms without knowing your secrets? I like that. @Grok @Bot @spacexai / Writer: Annette, Designer: Janné
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A bot that gets it done is great, but my clients still want a real person to pick up when they call.
Planchet, my Grok Bot is promoted to fully-fledged team member. He has access to all our thinking (research, emails, models, slack, industry data), he is incredibly resourceful - a mesmerizing get-it-done attitude, ultra-fast, receptive with feedback. It is mind-blowing.
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Call Pinnacle and a real person at our Coon Rapids independent agency compares 30+ carriers for you. Who do you call when you want a straight answer?
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Your customer braced for a phone tree. Instead, a Savvital pro said their name, listened, and actually helped. When did a real voice last surprise you?
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All that AI on stage, and the ducks stole the show, because real beats perfect every time.
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All that AI on stage, and the ducks stole the show, because real beats perfect every time.
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Imagine calling your insurance agent and a real person just… answers.
Insurance company 😁
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My favorite penchant is calling people back the same day.
Everyone should have at least a few penchants
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Call Pinnacle and a real person from our Coon Rapids independent agency answers, listens, and helps. Would you rather type to a bot or talk to a person?
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A Savvital pro returns the calls and calms the inbox, so the people at your table get you, not your phone. Who's waiting on you at home tonight?
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When you call Pinnacle, a real local agent picks up, every time. Who answers when you call your insurance agent?
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Oh good, a real person. What do your callers hear on the first hello?
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