VoxGen helps design, deliver and deploy engaging and natural customer experiences that enable businesses to connect customers to their brands.
London, United Kingdom
Joined October 2013
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Steering the shift from #IVR to #ConversationalAI - read why @customerthink sees a turning of the tide. hubs.ly/H0rRDC40
Beeb, the new @BBC voice assistant, has been given a male northern accent. Here are some of the reasons why, according to @guardian. hubs.ly/H0rRxBx0
See what makes a #chatbot more human according to @customerthink, and learn how to build your own. hubs.ly/H0rRFgw0
Join today's free #webinar: 'Building a business case for better #conversationalAI’. Learn how to secure financial and stakeholder buy-in for your next #CX project.
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4 tips to integrating #AI Into your #CustomerService workflow (courtesy of @forbes community) hubs.ly/H0rRDC30
Learn how to build a business case for better #conversationdesign. Join our upcoming #webinar and find out how to get the financial and stakeholder buy-in you need.
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Download our new consumer survey to learn how customers are beginning to embrace smart speakers as a way to engage with sales & customer services.
Is your business voice-first ready?
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Want to learn how to secure investment for your next conversational AI project? Join our upcoming webinar and discover how to win financial and stakeholder buy-in.
hubs.ly/H0sP0ZM0
If you don't already have a well-scripted #chatbot on your website, you could be losing business! hubs.ly/H0rRqyP0
Sound familiar? You've got great ideas for conversational AI projects, but struggle to get the senior buy-in you need. We can help with that. Join our upcoming webinar to find out more.
hubs.ly/H0sNM230
Watch your words - using natural language in your #IVR can boost profits... or be an expensive mistake. Is it right for you? hubs.ly/H0rRxRM0
Join our webinar and learn how to build a business case for better CX. See the lower costs and increased revenues that come from happy customers.
hubs.ly/H0sNM200
Watch our new webinar and learn practical tips and tricks about how to get the right message, in the right place, at the right time - without damaging customer experience.
Emergency messaging for interactive voice, SMS and chatbot systems hubs.ly/H0rShGM0
#IVR has a bad reputation for providing bad experiences, but the right design can provide great caller experiences. hubs.ly/H0rRxwP0
25% of customer service interactions will include #chatbots this year. Is your business keeping up? hubs.ly/H0rRDBm0
When it comes to conversations, context is king. Discover the importance of robust context gathering for great #IVR, #voicefirst and #chatbot conversational design. hubs.ly/H0rRxPQ0
#Voicetechnology and #voicefirst systems will grow rapidly as people seek ‘no touch’ communication, @suggests VOALearnEnglish. hubs.ly/H0rRDBl0
