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VoxGen

@VoxGen

VoxGen helps design, deliver and deploy engaging and natural customer experiences that enable businesses to connect customers to their brands.

 London, United Kingdom
voxgen.com
Joined October 2013
  • Tweets480
  • Following158
  • Followers132
107Media
Photo by VoxGen (@VoxGen)Photo by VoxGen (@VoxGen)Photo by VoxGen (@VoxGen)Photo by VoxGen (@VoxGen)Photo by VoxGen (@VoxGen)Photo by VoxGen (@VoxGen)Photo by VoxGen (@VoxGen)Photo by VoxGen (@VoxGen)Photo by VoxGen (@VoxGen)Photo by VoxGen (@VoxGen)
Interesting study on how the mobile industry faces a tipping point for which it may be unprepared. #Telco #McKinsey lnkd.in/gpJiN-h
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Development Trends of Interactive Voice Response System Industry in Global and Chinese Region 2017 to 2022 marketresearchnest.wordpress…
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Interactive voice response calls after hospital discharge may help smoking cessation rat... upflow.co/l/m1mW
Image from Rodney St Therapies (@RodneyStTherapy)
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What is Interactive Voice Response (IVR)? crwd.fr/2lfNyhF
Image from ILLUMULUS (@iLLUMULUS)
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VoxGen retweeted
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VoxGen@VoxGen27 Aug 2014
Implementing self-service is a win-win for most organisations: mycustomer.com/feature/exper… Great article!! @MyCustomer.com #customerexperience
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VoxGen retweeted
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VoxGen@VoxGen18 Jun 2015
Automated self-service: evil robotic future, or actually quite pleasant? Check out our blog. bit.ly/1GuycZx
Image from VoxGen (@VoxGen)
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VoxGen retweeted
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VoxGen@VoxGen6 Aug 2015
See how a natural, customer-centric IVR helped a major chain of healthcare clinics achieve ROI in just 7 months: voxgen.com/healthcare-clinic…
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VoxGen Fantasy Football Champion 2016 #winner #crushedit #champion instagram.com/p/BAP6LRfr5eb/
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Homemade Mince Pies for the office... Yum! #goingdownatreat #mincepies #feelingfestive @ Orlando,… instagram.com/p/_j0RH-r5dL/
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If you hope to succeed in any meaningful sense of the word, you must understand your customers & appreciate what they want.
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Personalisation is possible - so why are few brands doing it well? ow.ly/B4yAT #custexp
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What can traditional customer service teach us about delivering an effective social media strategy? ow.ly/AITTE
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The Future of Voice in the Contact Centre ow.ly/AIV52
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26% of consumers have experienced being transferred from agent to agent without any resolution of their problem
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The top 3 #custserv trends today ow.ly/AHgpC
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How do you lose 82% of your customers? Bad customer service. via @flavmartins winthecustomer.com/why-bad-c…
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Customer service finally recognised as a competitive differentiator in the UK? ow.ly/AzHyW #custserv
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mycustomer.com/feature/exper… Don't risk alienating your customers!! @VoxGen can keep you all on the same planet :) #customerservice #alienating
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A sad story that is so easy to avoid, @VoxGen can help prevent this happening! hh168.infusionsoft.com/app/h…
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I'll just leave it to #Her ... Amazing what you can do these days! voxgen.com/2014/04/know-love… #dearbestfriend #computer @VoxGen
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