Chief Business Officer @appliedcompute Prev. @Scale_AI, @Harvard

Joined June 2020
Introducing Shift-1, a frontier coding router trained on AC2 that reduced coding agent cost by up to 55% with no noticeable drop in quality. Try it at shift.ac.
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Lost track of all the late nights I came home to our house and @varunshenoy_ was still up recruiting, automating, transforming, acquiring, and everything in between. Congrats to him, @rasmuswissmann, @0xtigs, @tarasholovko, and rest of the LL team!
Today, Long Lake completed our $6.3B acquisition of Amex GBT. Long Lake acquires and transforms generational businesses with AI across the American services economy. Amex GBT is the travel partner for 17,500 businesses in 140 countries. Last year, Amex GBT booked 35 million trips for 10 million travelers. This marks Long Lake’s 40th acquisition, and our family of companies now employs nearly 30,000 people. We founded Long Lake three years ago with the thesis that AI is going to change every company, but there’s a large overhang between AI capabilities and how most businesses leverage AI tools. We partner with strong, profitable, and growing businesses to help them deploy AI and improve their customer service. Our first cohort of companies has doubled their EBITDA in less than two years through topline and productivity growth, all while increasing headcount. (We’re proud to say that we’ve never conducted a layoff.) We’re excited to share a bit more about what we’ve been up to.
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👀🙌🏼, also shoutout @Drewch who has consistently been at the bleeding edge of custom models and post training
Replying to @appliedcompute
@appliedcompute is the best actual Post-training/Finetuning company I came across in a long while. No relationship with them - just feel like people doing good job deserve a shoutout.
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Michael Chen retweeted
Amazing to see @rhythmrg @ypatil125 @lindensli @michaelzchen5 and crew's early bet on the specific intelligence play out. We started our sovereign journey in Jan. Ever Global 2000 now values it. Rox Research crew led by @gopalkgoel1 and @shriram_s are eager to partner as we post-train at @rox_ai💪
Today, we're introducing AC2, the Applied Compute Agent Cloud, to enable every team to train, serve, and improve their own frontier models.
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Michael Chen retweeted
Replying to @ypatil125
@ypatil125 @michaelzchen5 @benscharfstein and the full Applied Compute team have been fantastic partners - excited for this!
Today, we're introducing AC2, the Applied Compute Agent Cloud, to enable every team to train, serve, and improve their own frontier models.
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Excited to pull back the curtain on what powers all our post-training and inference engagements today. Post-training shouldn't be a bespoke research project every time - it should be a repeatable, engineered process. Try it out today!
Today, we're introducing AC2, the Applied Compute Agent Cloud, to enable every team to train, serve, and improve their own frontier models.
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Big news from @alexandr_wang and all the ex-Scaliens at MSL! Very excited to see Alex bring OSS back :)
1/ big announcement today: we will be releasing an open weight version of muse spark 1.2 soon. we also are releasing muse glimmer, a 30B agentic model with open weights under apache 2.0. muse glimmer can run on 24GB of VRAM without losing agentic reliability. 🧵
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Very proud of @grx_xce and team! Congrats on the launch
Today, we're introducing @Intelligence_ai. In 6 months, as a team of 10, we scaled from $5M to $60M ARR and 5.5M users across 190+ countries. We raised a $7.9M seed, led by @IndexVentures with participation from @conviction, @A_StarVC, and @combinator to build DesignArena, a universal interface for accessing and evaluating the world's AI capabilities. Most evaluations try to simulate the real-world. We believe the real-world is the ultimate verifier. People come to @DesignArena with a request. Models compete to fulfill the request, and users determine what works best for them. Their live user behavior evaluates the models, improves how work is routed, and helps people access the right intelligence. We've helped the world's leading frontier labs break the news on their SOTA capabilities. What's the limit? Join us and find out.
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Immaculate vibes
POV: Applied Compute at 11pm on a Friday night, team’s taking a break by doing the IMO 🙃
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POV: Applied Compute at 11pm on a Friday night, team’s taking a break by doing the IMO 🙃
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Training the best models de-commoditizes inference. If everyone serves the same model, the only thing left to compete on is price!
At Applied Compute, we believe Training wins Inference. In the limit, inference alone is a commodity: providers serve the same models, compete on price, and race toward thinner margins. Training changes that. Once an AI workload reaches scale, serving a generic model stops making sense. Companies will fine-tune, distill, and continually optimize models around their own data, product, economics, and definition of quality. That is the real advantage of open-weight models: you have the weights. You can make a model better on your evals, faster for your workload, and cheaper per token. Over time, companies will choose the best model for their specific task - not the best generic model. We believe that, in the long run, more than 90% of inference on open-weight models will come from trained variants rather than untouched base models. Training also de-commoditizes inference! A provider serving the same off-the-shelf model as everyone else has little room to differentiate. But a company will pay more for a trained version of GLM-5.2 that materially outperforms the base model on the evals that they care about. The providers that help companies train differentiated models (Applied Compute) will be best positioned to serve them in production, too. Training and inference will converge into one continuous system. The long-term end state is continual learning: models that improve from proprietary data, real-world usage, and direct feedback. The companies that close this loop fastest will build products that get better with every interaction and compound their lead over time.
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Every enterprise will have its own model-harness-sandbox-eval flywheel with token value per watt optimization. This is the future. Simple reason: tacit knowledge about the domain and customers and their workflows that the company uniquely understands and has built trust around.
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MSFT has consistently been ahead of the curve as it comes to AI and @satyanadella's Frontier Ecosystem post is a perfect encapsulation of Applied Compute's thesis and where we think the future of enterprise AI is headed. Grateful to be close partners! Awesome conversation with our CEO @ypatil125
"There should be as many models in the world as firms in the world." Satya and I dig into when to own vs. rent your intelligence, why every company should be building and climbing its own private evals, and what makes for a stable frontier.
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Awesome partnering with @gabepereyra @nikogrupen and the Harvey team to achieve SOTA on LAB! Great work by @jacob_dphillips and @raymondmfeng
We partnered with @appliedcompute to train a legal agent. We optimized each part of the agent stack: - the evaluation loop - the agent harness - and post-trained the underlying GLM-5.1 model. The result? The agent achieved the highest rubric pass rate on our Legal Agent Benchmark (LAB) of any available model. Much more in our agent-training deep dive with @appliedcompute:
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Amazing to see Crosby team continuing to push the legal frontier forward
Today, we're launching Crosby Intelligence to push the frontier of legal AI forward.
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Michael Chen retweeted
Today, we're launching Crosby Intelligence to push the frontier of legal AI forward.
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Markie is a force of nature in every sense of the word, the best hoster of gatherings in the Bay Area (battle of the bridge?), and above all a good friend and human. She embodies the "Good Quests" manifesto to a tee. Huge congrats to her, Hima, Sikan, and many others on tackling what is one of the largest markets out there. Excited to see how many more group homes and neighborhoods you all traverse over the next decade. It's just the beginning 🚀
Introducing @PoeticHQ: a new AI system that executes complex multi-hour tasks with 99%+ accuracy and 10x fewer tokens than agents. We raised $50M at $500M from Kleiner Perkins, Founders Fund, First Harmonic, and Genius Ventures to build AI that does complex work inside Fortune 500 companies without hallucination. While code is too brittle, agents are too unpredictable. The work that runs the global economy - anti-money laundering, fraud investigations, underwriting - needs extreme accuracy. So we built a new kind of software that pairs the flexibility of AI with the predictability of code. When the world stays the same, Poetic runs fixed code: fast, cheap, identical every time. When the world changes, Poetic uses AI to regenerate its approach and find its way back to the objective. In one year, we went from zero to an eight-figure run rate as a team of four. Since then, we’ve scaled the team and executed the highest-stakes processes at AIG, SoFi, and Chime. At SoFi, a large US bank, Poetic reached 99%+ quality on fraud investigations in five weeks.
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This week Google announced it's hiring hundreds of Forward Deployed Engineers, and OpenAI launched a Deployment Company built around the same role. Enterprise AI deployment is evolving fast - a couple months ago we shared how we're approaching it at @appliedcompute.
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6/ You can build the flywheel The most valuable thing we've ended up doing for customers is building and closing the feedback loop for agents that are deployed in production. The journey to production is non-trivial and involves: - Understanding the setup of A/B tests to reduce unexpected mismatches in data, tools, and inference; - Overcoming train and prod mismatches with replicable agent harnesses; - Aligning with enterprises on their security and governance systems. But the prize of a closed loop agent in production is immense. Shifting from off-policy to on-policy data is a step change in how fast the agent can improve in production and is our north star for every deployment. And it is an area that we are actively researching alongside our customers at Applied Compute.
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7/ The State of the AI FDE The forward-deployed engineer model Palantir pioneered a decade ago has evolved substantially in the AI era. Initially, the work was mostly data munging and connecting wires. This is because previous FDE deployments largely constituted building data pipelines or visualization dashboards to connect data sources and help surface static insights. Now, the FDE role is a massively expanded end-to-end service that can include training, deployment, monitoring, and production support where agents read from systems of record to automate entire workflows. This means FDEs now touch more stakeholders inside the enterprise, which requires building greater rapport with internal teams to show augmentation vs. replacement. It also has the consequence of pitting FDE deployment head to head against the "prior art" form of what worked – humans combined with bespoke services stitched together. In addition to the role, staffing has also flipped: one FDE can often serve multiple projects, because AI itself and platform leverage in the form of SDKs and agentic infrastructure have changed what's actually possible. There's no shortcut to any of this. The FDE of the AI era will extract latent knowledge from SMEs, work with customers to construct worthwhile evals to hillclimb, deploy agents that store not just final work products but the traces that create them, and win buy-in from an increasing number of stakeholders, all while navigating the data, timeline, and organizational realities that define every enterprise engagement.
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