@remcodv

Closet Restaurant Critic - Customer Success Enthusiast - SaaS - Online Communities

 @Gainsight
linkedin.com/in/remcodv
Joined November 2008
  • Tweets3K
  • Following100
  • Followers254
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Remco de Vries retweeted
Gainsight@GainsightHQ14 Oct 2022
We've heard that some people think companies don't need #CustomerSuccess teams. That just doesn't sit right with us. 🤔 Here are 10 reasons why your company should absolutely have #CS teams, from Gainsight #CEO, @nrmehta. bit.ly/3rULxbZ
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(1/12) Every software company wants to go from single point solution to multi-product suite Survivor bias blinds companies + investors to the execution risk. They pencil our crazy expectations Don't be blinded by the TAM. Here's how Act 2 can derail, and even kill, a business
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Replying to @HelloKrystalWu
Love, LOVE this. ❤️
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Now THIS was unexpected! Very excited to be a part of this list, thanks everybody that voted ❤️ #customersuccess 4122555.fs1.hubspotuserconte…
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This morning it was day AND night, at the same time. My daughter interpreted that as too much confusion to go to school. 🥲
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Replying to @nrmehta @GainsightHQ
Ok, now I wish I wasn't missing out! Great display of skills there Nick!!
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Testing the GPT-3 AI, green is the AI response. I mean, if one of the most sophisticated AI's says it, who are we to debate 😅 #CustomerSuccess
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Is a customer with a discount-clause in their contract for taking reference calls with prospects to be called an advocate? #CustomerSuccess
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Replying to @martenmickos @nrmehta
YES!
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Replying to @nrmehta
lol! Fine, I can't argue that. For the record, it's been dubbed 'off-orange' instead of off-yellow ;-) Also, the last time we had an ugly kit like this, we won the tournament 🤓
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Replying to @nrmehta
Nick, we have to talk about this. ;-)
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Replying to @OnlyCFO
Should probably always be used together v.s. as separates. ATR/GRR is part 1, add expansion etc leading up to NRR and you have a full story.
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Pretty proud of how we nailed Q2 at @GainsightHQ! gainsight.com/press/release/…

Gainsight Gained Ground in Q2 2023 With Focus on Durable Growth Through Customer, Product, and...

The quarter was highlighted by new customers across product lines, a series of product updates, key management appointments, multiple office openings, and company awards.

gainsight.com
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Replying to @ChadTev @MattMyszkowski @insidedhq
Should get you one at some point 😀
Replying to @MattMyszkowski @insidedhq
Haha! It’s in WAY better hands now!
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Replying to @MattMyszkowski @GainsightHQ
We’ll get you credit 😝
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I’ll put it back together in a second. @GainsightHQ #pulsecxo #customersuccess
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Remco de Vries retweeted
CSMatt@MattMyszkowski13 Sep 2022
Post lunch session at @GainsightHQ #PulseCxO with 3 of my favourites talking “Digital Customer Community”. Key to knowing this topic is clear……no socks! @anikazubair_ @FarmerAlexE @remcodv
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Replying to @FarmerAlexE @anikazubair_
My eyes are up here, Alex
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Remco de Vries retweeted
Alex Farmer@FarmerAlexE7 Sep 2022
Join your fellow solution builders and data scientists in Cognite Hub as we cross the 2000 member milestone! Learn. Share. Solve.
Cognite@CogniteData7 Sep 2022
Learn. Share. Solve. With 2,000 (and counting) members from diverse technical roles and industries, Cognite Hub offers a bustling ecosystem of product builders and users. Engage with peers at the Hub and solve your industrial data problems: hubs.ly/Q01lK4lG0
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