strategy + insights | health design | marketing | branding
Baltimore, MD
Joined April 2008
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Kirsty Whelan retweeted
The 4 key elements of building trust in a crisis:
1. Empathy: the most important element
2. Commitment
3. Expertise
4. Transparency: "here's what we know & what we don't"
Relevant for all local, state, & federal responses to #COVID19.
Kirsty Whelan retweeted
Collected some thoughts on the big takeaways and discussions from #JPM20 for those who aren’t here. Here are my top 5: www-cnbc-com.cdn.ampproject.… – at San Francisco, CA
Kirsty Whelan retweeted
Why did I wear a hospital gown on stage at #JPM20 which is 99% suits? To highlight the power imbalance between decision-makers & end-users. Patients are often stripped of agency, & blamed when they don’t “comply.” Let’s remember who is not represented at the meeting. #askpatients
First #jpm20 event of the week is off with a bang! The amazing @jhoronjeff showed up in a patient gown!
Kirsty Whelan retweeted
There are ways to foster digital interaction that do not have to incite rage. And there are opportunities to create new forms of communication that give the advantage to users, writes @karaswisher. nyti.ms/2QwXaTs
Kirsty Whelan retweeted
Random thought: Should health reporters be expanding their beat to include climate change? It is a public health crisis...
Kirsty Whelan retweeted
How is Livongo, which is based in Mountain View, able to recruit out of Google down the street? Well, a lot of its employees have a chronic illness and are attracted to the mission, says Glen Tullman.
cnbc.com/2019/11/04/livongo-…
Kirsty Whelan retweeted
AT #HLTH2019, @Marc_Iskowitz caught up with @imrehealth's @whelanke to chat about sessions she viewed through a patient-experience and wellness lens, what she’s gleaned over the first two days of the conference, and her overall takeaways. 🎧 Listen here: bit.ly/34nYKfL
Kirsty Whelan retweeted
Don’t wait for briefs.
If you truly know the brand, you’re briefed already.
Instead, present proactive ideas.
All the time.
Be a pain in the ass.
Present more ideas than your client can possibly produce.
Until they tell you to stop.
Even then, don’t stop.
You’re briefed forever.
Kirsty Whelan retweeted
"The most creative act is defining the problem."
-Andy Chern, @SYPartners
Kirsty Whelan retweeted
A vp strategist, dig health pharma exec, and physician innovator walk onto a stage....and talk about sex. Building empathy for women’s health through role playing and laughter. @ryandaniel @whelanke #healthdesignlab #MMMTransformingHealthcare
Kirsty Whelan retweeted
If there's a category even more urgent than Must-Read, this piece by @karaswisher belongs in it. SPOILER: It will scare you. "Can anyone tame the next internet?" vox.com/recode/2019/5/1/1852…
Kirsty Whelan retweeted
ESPN Writer @NickDePaula reveals Beyoncé walked out of a meeting w/ @Reebok after she highlighted the pitch team's lack of diversity & non-existent representation of her background and skin color. 👑
He also talks about Bey getting offers from Jordan (@Jumpman23) & @UnderArmour.
Kirsty Whelan retweeted
It takes women 15 months to earn what men brought home last year.
It takes Native women 20 months.
It takes black women 21 months.
It takes Latina women 23 months.
When we disinvest from healthcare, education, housing and labor protections, women suffer. #EqualPayDay
Kirsty Whelan retweeted
Health equity for Black women can only happen if we recognize and address persistent biases in our health care system. We’re facing a maternal health crisis, and like any other crisis, it must be treated as a matter of public health.
Kirsty Whelan retweeted
"Everywhere I go in hospitals, I see design failures. Poor design in healthcare results in poor experiences for patients and physicians." Emergency room doc & design thinker, @BonKu speaking truth at #BrainstormDesign
