Abhijit Mitra (@mitrasaab) profile picture

Abhijit Mitra

@mitrasaab

CEO, Outreach

 Saratoga
outreach.io
Joined October 2009
  • Tweets351
  • Following149
  • Followers279
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Photo by Abhijit Mitra (@mitrasaab)Photo by Abhijit Mitra (@mitrasaab)Photo by Abhijit Mitra (@mitrasaab)Photo by Abhijit Mitra (@mitrasaab)Photo by Abhijit Mitra (@mitrasaab)Photo by Abhijit Mitra (@mitrasaab)Photo by Abhijit Mitra (@mitrasaab)Photo by Abhijit Mitra (@mitrasaab)Photo by Abhijit Mitra (@mitrasaab)Photo by Abhijit Mitra (@mitrasaab)
We’re really proud of the innovative applications we are building with ⁦@VirginTrains⁩ - a Fraud Detection POC paid for itself within days. Please come and see us on Stand 24 if you’d like us to help your business. #NowForum #CSM ⁦@up3uk⁩
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James Neale (@James_Neale) profile picture
James Neale@James_Neale18 Oct 2018
Forget SLAs. It’s all about customer happiness. - @VirginTrains #NowForum18
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Chris Mills (@Thisiscjmills) profile picture
Chris Mills@Thisiscjmills11 Oct 2018
Wow - validation of value from the Customer Service Solution from @servicenow @TandemMoney #custserv #CustomerSuccess
David Oakley (@MrDavidOakley) profile pictureDavid Oakley@MrDavidOakley10 Oct 2018
So many great learnings today at #nowforum - look at these Customer Service Management benefits that @TandemMoney saw from their @ServiceNowANZ implementation - including 10% cost savings! #custserv
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theCUBE (@theCUBE) profile picture
theCUBE
@theCUBE10 May 2018
Abhijit Mitra, ServiceNow on #theCUBE from ServiceNow Knowledge18 @mitrasaab @servicenow #ServiceNow #Know18 #Knowledge18 youtube.com/watch?v=MRpaZ4FT…
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Dave Wright (@TheWrightView) profile picture
Dave Wright@TheWrightView9 May 2018
We get more questions on the @servicenow community than we get via support. People will chose how they want to interact #Know18
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ServiceNow CEO @Donahoe_John on stage reveals our newest machine learning news: zdnet.com/article/servicenow… #ServiceNow #Nowforum
Image from Colleen Haikes 🌎 ⌛️ (@cahaikes)
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ServiceNow (@ServiceNow) profile picture
ServiceNow
@ServiceNow10 Oct 2017
#ServiceNow CEO John Donahoe: Simplify & Automate Through A Services Mindset bit.ly/2fYaSge #NowForum
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Dave Wright (@TheWrightView) profile picture
Dave Wright@TheWrightView10 Oct 2017
Packed hour at this years #nowforum in Amsterdam!
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Kevin Haverty (@2havnhavnot) profile picture
Kevin Haverty@2havnhavnot26 Jul 2017
Another milestone another tee shirt. Thank you @servicenow @LifeAtNOW #G2K
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Tim Cook (@tim_cook) profile picture
Tim Cook
@tim_cook4 Jul 2017
Wishing everyone a happy #Independence Day! 🇺🇸 “Remember always that all of us ... are descended from immigrants and revolutionists.” -FDR
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ServiceNow (@ServiceNow) profile picture
ServiceNow
@ServiceNow29 Jun 2017
Time flies when you're transforming #CustServ! #CallCenterWeek
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Omid Razavi (@orazavi) profile picture
Omid Razavi@orazavi29 Jun 2017
Customer services transformation at GE Digital by @JoleneJeffries capacity crowd at @servicenow Pavilion #CallCenterWeek
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Venki Subramanian (@venkits) profile picture
Venki Subramanian@venkits28 Jun 2017
80% companies think they deliver great customer service, only 8% customers agree - @mitrasaab at #CallCenterweek
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Image from Venki Subramanian (@venkits)
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ServiceNow (@ServiceNow) profile picture
ServiceNow
@ServiceNow28 Jun 2017
"Of course, business improved as a result. This was the Total Economic Impact of working w/ ServiceNow." -Ian Ashby, Epicor #CallCenterWeek
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Jeff Davis (@JeffreyDavis49) profile picture
Jeff Davis@JeffreyDavis4929 Jun 2017
Customer service is a #teamsport - even in football! #callcenterweek #servicenow @Thisiscjmills
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📆"Ultimately, we felt ServiceNow was the first to embrace applying an IT framework to CSM." -Ian Ashby, Epicor #CallCenterWeek
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Holly Simmons (@holloid) profile picture
Holly Simmons@holloid28 Jun 2017
Amish Shah @forrester & Ian Ashby @Epicor w/econ impact of @servicenow Cust Serv Mgmt 107% ROI, ~$12M benefits #CallCenterWeek
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ServiceNow (@ServiceNow) profile picture
ServiceNow
@ServiceNow28 Jun 2017
"By improving customer retention by 1%, Epicor is able to realize $6.6M in revenue over 3 years." -Anish Shah, Forrester #CallCenterWeek
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ServiceNow (@ServiceNow) profile picture
ServiceNow
@ServiceNow28 Jun 2017
"One key reason we chose ServiceNow is its understanding & embedding of ITSM, CRM alone doesn't cut it anymore." -Eyal Lubin #CallCenterWeek
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ServiceNow (@ServiceNow) profile picture
ServiceNow
@ServiceNow28 Jun 2017
"Our transformation started when we realized we needed customer loyalty while still being a profitable company." -Eyal Lubin #CallCenterWeek
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