superhuman support @assembledhq, previously ml @stripe
San Francisco, CA
Joined August 2010
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refreshing my read-every-issue list on ai.
currently:
- interconnects.ai/ by @natolambert
- importai.substack.com/ by @jackclarkSF
- oneusefulthing.org/ by @emollick
any recs?
The first rule of daylight savings. There is always another daylight savings edge case you haven't accounted for yet.
Well, the secret's out. @jakesaper just revealed on 20vc how we made him participate in a mock board meeting at 11pm, right after his honeymoon, as part of @assembledhq's Series A process. But seven years in, selecting board partners was one of the most consequential decisions we've ever made.
The full podcast is a gem covering AI pricing, defensibility in a copilot world, and evolving business models. I feel lucky to work with Jake on a daily basis, and still learned something new. Worth a listen: youtube.com/watch?v=vdbMuq1S…
Awesome to see @assembledhq recognized on the
@Forbes 2025 Best Startup Employers List
We ask people to build the company they want to work at, and I'm super proud of the collective effort 🏆
forbes.com/lists/americas-be…
Oldie but goodie, @AcquiredFM episode on TSMC. Still amazed that Morris Chang started the company at 55, among other nuggets.
acquired.fm/episodes/tsmc-re…
First thought re: @SlackHQ outage: "We'll be so productive without distractions!"
Reality: I'm texting people to get stuff done, inefficient and not searchable (and text is even worse at threads...)
Truth is, in a company, people need to communicate to get stuff done. Tools just facilitate this need.
Every few weeks, when a new model drops, I find myself re-sharing this classic: xitter.gq/gdb/status/17335531618…
Especially pertinent at the application layer. If you’ve done your evals well, easy gains. If you haven’t, you’ll probably be chasing your tail in circles.
Been traveling a lot lately. Got back to San Francisco and realized wow, I am living in the future. It's easy to forget when you're in it every day.
RIP Bram Moolenar
I felt a lot of imposter syndrome in my first software engineering job. Learning to use vim made me feel like a “real” coder. The only true text editor!
Saw this product strategy outline on a desk @assembledhq 🧠
In all seriousness, we’re hiring! (Including for a team focused on our AI-powered support bot product). DMs are open if interested.
I haven't had Prime in years. With free shipping, I still tend to (not always, but pretty often) get things in 2-days. Curious why. I assume it's operationally simpler to do 2-day for the entire supply chain?
It’s a fine line between genius and lunacy. And the people responsible for a NASCAR street race in Chicago… let’s just say, I might be a NASCAR fan, now?
Standard rollout of AI features seems to be "early access" waitlist. I have 3 emails like this. Is this strategy effective?
As a user, I find it annoying. But as a business, I'm sure it spreads awareness and captures intent.
