Uber CEO Dara Khosrowshahi just described the exact moment companies stop hiring engineers.
It’s closer than anyone wants to admit.
Khosrowshahi: “About 90% of our coders are using AI.”
But that’s not the number that matters.
30% of those engineers have become power users. And what’s happening to their output has no historical precedent.
Khosrowshahi: “They are showing a clear differentiation in the number of diffs.”
A diff is a code release. The purest measure of engineering productivity.
Khosrowshahi: “It’s changing their productivity in a way that I’ve never, ever seen before.”
Right now, the math still favors hiring.
If an average engineer becomes 25% more efficient, Uber hires more engineers to go faster.
But that equation has an expiration date.
Khosrowshahi: “Maybe 5 years from now as the engineers get more and more productive, I may not decide to add engineering headcount.”
The tipping point isn’t when AI replaces engineers.
It’s when adding an AI agent and buying GPUs produces more output per dollar than hiring a human.
Khosrowshahi: “At that point instead of adding an engineer, I should add agents and buy some more GPUs from Nvidia.”
When the CEO of a company built entirely on software says that out loud, it’s not a prediction. It’s a planning assumption.
Khosrowshahi: “The job of a coder is going to change from actually writing the code to orchestrating agents who are writing the code.”
Not writing. Orchestrating.
The engineer becomes the conductor. The AI becomes the orchestra.
The most valuable asset in a tech company is officially shifting from human capital to pure compute.
And once that math flips, it doesn’t flip back.
kramer retweeted
🆕 🚢 Just Shipped: Component Variations in @reforge
Explore multiple variants of any part of your product in one click.
The bottleneck in product development is shifting from building to deciding what to build.
Pre-AI, exploration was expensive and tempting to skip. Many teams would commit to the first idea that sounded good because testing alternatives meant weeks of work.
Now execution is faster. But the pressure to decide what to build is higher. And if you're not exploring more before you commit, you're just building the wrong thing faster.
This creates product debt: an accumulation of features that are relatively easy to build but no one actually uses.
The Reforge team shipped Component Variations today to help close this gap.
→ Select any component, card, section, or screen in your prototype
→ Generate four different versions of just that element in minutes
→ Compare them side by side before you commit
→ Everything else in your prototype stays exactly the same
This extends the exploration capability we launched with project-level Variations deeper into the workflow. You can explore direction at kickoff, then continue exploring as you refine.
Your first idea is rarely your best idea. And those tiny decisions make or break whether users actually adopt your feature.
kramer retweeted
programmers have a dumb chip on their shoulder that makes them try and emulate traditional engineering
there is zero physical cost to iteration in software - can delete and start over, can live patch
our approach should look a lot different than people who build bridges
kramer retweeted
Welcome @jarrensj @hadasie @matenava Lamar to @reforge .
If you’ve been following @bbalfour or the Reforge blog, you’ve seen us ship a ton of new features / projects, including new product lines, over the past few months, with another new product launching next week.
We are hiring GTM and EPD for multiple products, DM me if you want to disrupt, build, grow, and have fun!
kramer retweeted
Had an absolute blast at @montereyai Voice of Customer 2024 yesterday!
Huge shoutout to all our fantastic speakers and attendees flying from NYC, Vancouver, Boston, Denver, LA, and so many more ! Kudos to our stellar team for nailing the event execution.
It was epic meeting customers and VoC leaders face-to-face. I was thrilled to keep working with the most passionate people who are pioneering the future of customer and product insights to expand the community!
kramer retweeted
Super stoked to have all the Voice of Customer leaders in the industry share their wisdom and vision at @montereyai VOC Summit on June 20, in San Francisco!
Today we are featuring @beh_zod . The Behzod that everyone knows in the space:
⭐ Founder of Yet Another Studio, guiding companies on building user research operations to support business goals, having partnered with companies like @figma @Dropbox @reforge, and @Replit.
⭐ Previously Executive in Residence at @reforge creating user insights program, Head of Research Operations at @SlackHQ, and Senior UX Researcher at @Meta -creating the Research Associates Program.
At the summit, Behzod will explore what constitutes insight infrastructure and key learnings. It will have a lot of stories, examples, and as always, Behzod's hot takes.
🐳 Save yourself a spot here: monterey.ai/voc2024
kramer retweeted
my cto is becoming a job function. @benmkramer
kramer retweeted
Every PM and CEO should use @montereyai
Truly essential product analytics to tell you what is actually happening to your app
Every product in the world will be 10X better if everyone used it
Proudly presenting @montereyai at the first alumni launch YC event with four other great companies 🧡 in front of 100+ founders
Thank you chef/best mc @garrytan @ycombinator 🫡
kramer retweeted
Proudly presenting @montereyai at the first alumni launch YC event with four other great companies 🧡 in front of 100+ founders
Thank you chef/best mc @garrytan @ycombinator 🫡
kramer retweeted
We are super excited to launch @montereyai 2.0 on @ProductHunt!!
✨ Support us here producthunt.com/
It's still the copilot for product insights, but on steroid. ⚡️
➡️ Natively integrated and optimized with all feedback and workflow sources: Zendesk, Front, Intercom, Salesforce, ServiceCloud, Github, Linear, Jira, Asana, and so much more
➡️ Fastest platform for processing large quantity of unstructured qualitative data
➡️ Most intuitive platform for getting voices of customers report and analysis results, including charts, from plain English queries
➡️ AI Native Survey for you to embed anywhere and launch survey in minutes
Would love your feedback, and again thank you @chrismessina for hunting us!!!
kramer retweeted
🐋 Doing a series of launches this/next week, from product to contents.
Starting with YC launch - @montereyai 2.0 - AI native user insights platform
✅ Voices of customers analytics
✅ AI native survey
✅ AI predictive roadmap
✅ AI assisted customer communication
ycombinator.com/launches/Kte…
kramer retweeted
Discover the future of customer service with rising AI from @intercom's Customer Service Trends 2024 webinar with a panel of customer experience experts, including Jared Brier (@Jared_akko) - AKKO Founder and Co-CEO, Bobby Stapleton ( @bobbycore3) - Intercom Director of Customer Support, and more. 🔮
Learn about the top trends shaping customer service in 2024 and the power of AI tools like Monterey for actionable insights at: bit.ly/3VyI2rG































