2x ETA, the 1st a crucible of hard lessons. 3+ yrs into the 2d, a 35 yr old co. Ex MidLaw, F50, PE, MF Ops. 60 yo, š longevity, joy w my wife and 4 grown kids
Orlando, FL
Joined December 2022
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Joe Springsteen retweeted
I asked 50 Japanese people, ages 9 to 91, one question.
"What do you admire most about Americans?"
Here are the top answers.
10. "They clap when the plane lands." (Office worker, 34)
9. "They say 'I love you' every time they hang up the phone. Even men. Even to other men." (Taxi driver, 61)
8. "A stranger told me she liked my shoes. Then she just walked away. She didn't want anything." (High school girl, 16)
7. "They thank the bus driver when they get off." (Bus driver, 55. He got emotional saying this.)
6. "They tell you their whole life story in the grocery line. I know about one man's divorce, his boat, and his knee surgery. We knew each other for four minutes." (My mother, 64)
5. "They stand for the anthem at a children's baseball game." (Little League coach, 47)
4. "When they lose, they shake hands and say 'good game.' And they mean it." (Sota, 12)
3. "They fly the flag on a regular Tuesday. No holiday. Just because." (Nurse, 28)
2. "They help a stranger push a car out of the snow, then leave without saying their name." (My cousin's husband, 52, who got stuck in Colorado once)
And the number one answer came from the oldest person I asked. My grandfather. He's 91.
He thought about it for a long time.
Then he said:
"They still believe tomorrow will be better than today."
I asked him what he meant.
"In 1946, we had nothing," he said. "The American soldiers I met were young and far from home. But they acted like the future was coming, and it was going to be good. After a while, we started to believe them."
I asked him if he thought Americans still believe that.
He nodded slowly.
"Tell them," he said, "not to stop."
Joe Springsteen retweeted
As of a month ago, I started having AI sort my inbox every 5 minutes, including collecting all the newsletters and summarizing them into a master newsletter every morning.
Been fantastic for me. Not great for the newsletter business.
a big take I've been noodling on and Iām ready to call:
the newsletter is dead
@every's core business is a newsletter with 120k+ subscribers so I don't say this lightly.
persistent agents mean i dont look at my inbox
with dots (GrokBots, Muse, etc) I almost never look at my inbox. if I do it's for a specific thing I need to reply to.
i think in a year I'll be doing all of my email this way - fully filtered by my dot / something like it.
this is not new: it's a continuation of the trend of having a ānewsletterā folder in Gmail, but 10x more filtered.
what it means
It doesnāt mean people won't read newsletters, but it does mean that getting a personās email is no longer the guarantee that you have a relationship with them that it used to.
luckily, with persistent agents (and AI coding more generally) there is an entirely new playing field to build relationships with readers. instead of fighting to get an email address, publishers and creators will need to make sure we're installed in our reader's agent harness of choice, so that they get directly notified when we do something new.
we're already starting to experiment with this @every with our MCP and the frontier alerts we send users of our slack agent (every.to/agent)
it's also more affordable than ever for publishers and creators to build their own platform ecosystem: you can have your own website, app etc. and you can use AI to publish 100x more high-quality stuff to your communityāso we may see a world where many creators themselves are running their own little empires that have their own apps, feeds etc.
to be clear: It'll take a while before this actually happens, but the idea of getting someone's email creating a direct relationship with them is over.
here's a set of predictions I made 3 years ago about AI and media that panned out pretty well: every.to/chain-of-thought/weā¦
Joe Springsteen retweeted
I'm in my 40s. The most scared/disoriented people in my network are the ones that have the following resume => went to an Ivy League school, went into consulting for Bain or BCG or investment banking for a bulge bracket bank then MBA at Harvard/Stanford and then career progression in high income tech W2 or hedge funds/private equity.
A number of these individuals in the last 5 years have been unexpectedly let go in their early 40s with 2-3 kids in private school and a burn rate they socially struggle to walk away from (kids have close friends now, business connections at the private school their kids go to, living in a high cost location makes it easier to network, etc).
These are the people literally have only been told they are excellent their entire lives and now are in year 3-4 (no exaggeration) of trying to land a new job. Some are willing to "settle" for working for mid 6 figures (some even less) just to cover their burn rate with a young family.
AI probably makes this dynamic happen earlier in one's career going forward for some of these perfect resumes individuals. Good chart from @Jack_Raines in his book Young Money
Joe Springsteen retweeted
Last weekend I visited @OneManLBO.
To call founder <> founder meetings refreshing is to under appreciate them. Do this.
But itās all downstream of high-concentration meeting of high-quality people.
There was a *very* important meeting of high level people at @Sam_Rosati ās SMBootcamp.
In that group:
@OneManLBO
@therobertbrooks
@JaredDHardin
@JackieHirsch_
@sbabmarks
@drew_eckman
@Thejeremymhans
@1JoeSpringsteen
And many more.
Just a phenomenal group of humans, highly concentrated.
Canāt recommend that program enough.
When a client comes in undereducated, Sam is where I point them.
Joe Springsteen retweeted
I waited for quite a while to officially do my first podcast about my journey of ETA and my HVAC company acquisition.
Recording a pod with Acquiring Minds felt like a good first choice.
If you want to consider leading the W2 world, it might be a good listen. If you want to grow an HVAC company.. it might be a good listen.
No promises.
youtu.be/LB6HiP5AhoE?si=hUUqā¦
Joe Springsteen retweeted
You do not get a redo for this life.
This is your only chance.
Work hard, love hard, play hard...
Do life the way you want & Give it your all.
Joe Springsteen retweeted
Timeless service business advice that I want you to save for when you start - or when you are stuck.
1. Speed wins, it will always win, invest in systems that help your customer buy and receive value from you faster - speed is a value proposition in today's world
2. Familiarity matters - The more people see your brand, the more invisible currency you build with them - when it's time to buy, you will have an edge, therefore, marketing is never a waste, but like seeds being planted waiting for harvest
3. Business name - Your name in your business name in home service are not a good idea. I met with someone, "Sam's painting" the other day, he said customer's always ask "Where's Sam?"
4. Service businesses are not where you want to plant your flag and retire - it's an endless fight day after day, and equity builds very slow and arduously. Build it to sell it, or build it to hire a GM and operate like a silent investor with high level functions only (payroll, budget, finance) and go start something else. Just the truth.
5. If you run a service business chances are you will be put in positions to help others who need help. This is the most rewarding aspect of owning a service based business - the impact you can create in the lives of your team members. Don't sleep on this - because it's a mutual symbiotic relationship - you help them, in return, you get loyalty and they help your customers.
6. It's easy to separate yourself if you focus on doing 1% more than everyone else. On every job we look for 1 thing that we can do that wasn't asked for. Example: Painting the house numbers the accent color. People love this stuff. This is referred to as "good-will" and it is a focus we have a company
7. If you nickel and dime your customers, they will nickle and dime you - don't charge for everything. We have people frequently change colors, accent walls, etc. If it's reasonable, we just charge cost. We want our brand to breed abundance and superiority, not nickel and dime behavior.
8. Most times if you just ask people "aside from price, what's stopping you from moving forward?" they will just say "nothing" or they will say something. You don't need sales guru bs coaching. If they say price, find out what the budget is, look at your margins, and see if you can meet in the middle. There's nothing wrong with meeting in the middle - it's one more job for your team if the schedule is light. If they say "something else" - there's your golden treasure - zero in and secure the deal
9. The best way to grow a business is slow and organically. Hire the right people, like real estate, the money is made on the purchase - with hiring, the money is made on draft day. I've hired 100+ people, never once have I been able to train character. That has to be embedded in the individual first.
10. Business is spiritual. Do good, reap good. Do bad, reap bad. You can bless people, or you can hinder them for your own benefit. Opt for the better path - even if there's cost involved, because God rewards the bold and the ones that look out for his people - it may not be a direct return, for example, money given, money returned. If you help someone out, feel good about it. It always comes back. Business is very cyclical.
I always have a hard time wrapping up these posts but just know, i'm here to help if you have any business related questions, just shoot me a DM
Joe Springsteen retweeted
Took me years to come to this conclusion: everything in business is marketing.
Every call, customer interaction, response to drama / mishaps / mistakes - every feature release, every final walk around. Literally everything is sending signals of trust or skepticism
Wild to think about but very very true.
Joe Springsteen retweeted
google pulled an ads account this week because the lease was in the owner's name and the EIN still had the old address
the utility bill didn't match either one
one address across the LLC, the bank, the EIN, the profile, and the ads account
mismatched paperwork is what kills accounts, and you find out when the spend stops
Joe Springsteen retweeted
The cat is officially out of the bag.
I recently sat down with my neighbor @mhp_guy to talk about where Iāve been putting a lot of my time, energy, and focus lately.
Blue-collar businesses.
Not just talking about them.
Building them.
Investing in them.
Helping them grow.
This podcast gives you a behind-the-scenes look at what Iāve been working on and why I believe the biggest opportunities are still hiding in the trades.
Give it a listen:
youtu.be/g-wMJf4ckK0?is=LYe_ā¦
Then tag a blue-collar business owner who needs to hear it.
Joe Springsteen retweeted
Iām making a run up the eastern seaboard ending in Halifax most of July.
Who should I visit along the way?
Iād really like to see not only my @Tribefounders friends but also some commercial exterior maintenance owners.
@SMBDealGuy
@jasonmpearl
@Kevcocleansit
Joe Springsteen retweeted
Glynn Fleet is hiring sales reps. And I'll be direct about why people are reaching out.
Best comp plan in the industry. Not "competitive." The best.
A company that's actually growing. Not talking about growing. Growing.
And a team that answers the phone on weekends because we actually care about the people we serve.
If you're in commercial vehicles or equipment and want to be part of something real, DM me.
Joe Springsteen retweeted
My buddy in Vegas had his pool pump break.
He called a repair guy.
The guy said it was a HUGE problem & around an $8,000 job & he could get started right away.
My buddy called another guy after.
He showed him exactly what was wrong & said he even had a used spare part that would save him money if he wanted.
Allin the job was $700.
My friend not only tipped him $1,000 after, but has probably referred him $100,000 in business the last year or two by telling this story!!
It's a farce you should LIE, CHEAT, STEAL, & SCREW PEOPLE OVER to get ahead in life.
Do the right thing & have integrity because it's the right thing & also because it's just better for long term business & life!!
Joe Springsteen retweeted
I just talked to a founder who closed $380K in new business last year from LinkedIn alone.
He's not an influencer. He's not posting daily. He has about 2,000 followers.
His entire strategy: post once or twice a week about the specific problems he solves. Then spend 15 minutes a day commenting on posts from people who fit his ideal client profile.
That's it. No ads. No cold outreach. No fancy funnel.
The content builds credibility. The comments build pipeline. Every thoughtful reply puts his name in front of people who already follow the accounts he's engaging with. Some click his profile. Some reach out. A few become clients.
He's been doing this consistently for 18 months. The compound effect is real.
Most founders won't do it. It feels too simple to work. That's the entire advantage.
Joe Springsteen retweeted
Screw it, hereās our exact process for acquisitions no gatekeeping no secrets.
Cold calling -
We use Call Tools for our dialer.
Cold callers or acquisition team login here and dial.
Everything is tracked and recorded.
As mentioned it could be someone from our team that just cold calls or it could be someone that cold calls and underwrites and brings it to me which we call our acquisition specialists.
If itās a hot lead the it goes right into Google chat but cold calling team has all specialists cell phone just in case time is of the essence.
We donāt need much information.
Unit count
Vacancy report
Estimate sqft on Google maps
After we have that information it goes to underwriting which only a specialist can do.
We add this information to Google sheets shared drive.
Once underwriting is done spreadsheets and also go to Follow up Boss which we use as a CRM.
The underwriting also comes directly to my email where I go over thoroughly and revise if needed.
Letters -
Add Personal touch.
I like ones with a family photo.
Add credibility.
You own other RE or businesses nearby.
Then itās just a numbers game.
Brokers -
Broker relationships are key.
Build those relationships and make sure they know you are a player.
You will close fast.
Pay them.
We pay brokers for off market deals well.
Negotiate with them beforehand.
Could be anything 2.5%-7%
yes we have paid 7% on a homerun deal.
If the deal is good enough this percentage means nothing.
Also there is the question if they are getting a commission from the seller but we donāt really care about that either.
We have recently started using a similar process for businesses slightly more complicated but very similar.
Remember the one who finds the deal makes the rules!!!!
Joe Springsteen retweeted
Last night, I made a simple request on X. I asked if anybody visiting Arlington National Cemetery for Memorial Day would stop by Alanās grave and leave a photo for our family.
What happened next honestly caught me off guard.
By this afternoon, dozens of Americans from all walks of life had made the walk to Section 60 to visit SSG Alan W. Shaw. Veterans. Families. Complete strangers. People who had never met Alan, but chose to honor him anyway.
For one day on social media, people put aside the constant noise and negativity and came together for something bigger than themselves. My notifications filled with photos, kind messages, prayers, and stories from people honoring not just Alan, but so many of our fallen heroes.
I donāt think people fully understand what moments like this mean to Gold Star families. The fear is never just losing them. Itās losing them slowly over time as the world moves on and fewer people remember their name.
But today showed me that Alan will never be forgotten.
After years of watching social media reward some of the worst parts of humanity, today gave me a reminder that the good is still out there too.
Thank you to every single person who stopped by to visit Alan today, said his name, shared his story, or took a moment to honor the fallen.
This right here is the America Alan knew and loved enough to fight and die for.
And today, yāall showed us all that itās still here and itās still worth fighting for. šŗšø
Joe Springsteen retweeted
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Joe Springsteen retweeted
Quick note regarding Memorial Day:
Tomorrow is not the day to thank the veterans in your life for their service. As much as itās appreciatedāand I promise you, it very much isāthatās what Veterans Day is for, not Memorial Day.
Memorial Day is for those we can now only thank from a distance, no longer in person. Itās for the men and women who never made it back home to have their hands shaken or their bar tab taken care of in gratitude.
Itās for wives and husbands who have been handed trifold flags at funerals.
For kids missing a parent at their graduation ceremony.
For parents visiting a cemetery tomorrow instead of going to a barbecue.
Most importantly, itās for the fallen.
Itās for those who paid the ultimate price for their brothers and sisters in arms, our flag, our freedom.
By all means, thank a veteran any of the other 364 days of the year (we donāt expect it, though we always appreciate it).
But please save tomorrow for the heroes no longer with us to hear our words of gratitude.
May we never forget them. May our nation be forever grateful.
