Joe Springsteen

It’s time for a re-introduction. I’m Joe Springsteen. I run Mallard — an exterior and window cleaning company in Florida — and I’m obsessed with building a durable, high-performance B2B service business in a market that doesn’t forgive sloppiness. We clean apartments, commercial properties, major resorts and portfolios at scale. But what I really build is teams. After acquiring a 30+ year old company in a hot market, one thing became obvious: Service businesses don’t fail because of pressure washers. They fail because of leadership, systems, and financial discipline. I’ve failed on all of those, trust me. So that’s what I work on. Rap Sheet: Owner/Operator, Mallard • Acquired & scaling a legacy exterior cleaning company • B2B focus (asset managers & commercial portfolios) • Occasional speaker on buying and growing service businesses • Builder of teams that execute in the Florida heat Currently: – Scaling commercial services w 22% rev and 24% EBITDA YoY growth – Reworking systems (CRM, dispatch, payments, field ops) – Negotiating smart partnerships – Building a fleet that makes sense – Obsessed with margins, retention, brand and intentional travel 12 wks / yr Happily married with 4 kids and 2 dogs between us. Business builder. Operator first, talker second. On my feed: Service business economics, ETA strategies, blue collar leadership, B2B marketing, the occasional contrarian take, successes but more failures. No generic shit. Dog and travel photos.

Hey Kyle let’s touch base! Your DMs are locked down 😳

Did Kyle set it up for you? 👀

I need this done too.

My B2B commercial sales rep crushes. Bringing on my 2nd by EOY ready to own 2027.

Ohhh finally someone here w my setup - SF and RingCentral. This looks awesome, on my short list for about a year now 😂

Looks awesome, nice way to close out the season!

You are the chosin one.

Get some exercise today! Happy Friday

I am your ICP on X you savvy fuckers. Every key pivot I’ve taken to scale my company has been because I followed you, knew you and reached out to you. No sales pitch, no bullshit cold email, no LI bot message. You paid it forward with real value. You were genuine. I knew you before I called you. I didn’t hesitate to pay what you asked because I knew you were another fulcrum to lever my vision with. You know who you are and you fucking own it. I love you. ❤️

LFG find me a badass NCO to whip my guys into shape. The boys in the field need guidance.

It was her own dream to one day have one, so I was able to finally make that happen for her as a surprise for a big birthday

Got my wife this beast

Didn’t even notice. Moved to Google Workspace last yr after too much antiquated clunkiness.

It's like having a franchise without having to purchase crap you don't need from the Zor and not having to pay 8-10% of revenue to the Zor.

Well he found a 4 seater and just called me back.

I mean, with a brand like 🦆it could be. But man there are so many shitty franchises out there. And it's just not what we are even considering.

Goals

I really need 1 or 2 of these. Actually. My local dealer’s sales guy literally has a pad of paper w guys’ names and what they need. I got him to write my name and number on the corner of his desk calendar to make sure he calls me first. Like this dudes been doing it the same for 20 yrs lol.

IRL vendors at a trade show only like 3 months ago, a convo started about how to use AI in their biz. I mentioned "Claude" and they all looked at me with a blank stare. One literally asked "who's that? can I hire him?"